Frequently Asked Questions

Where do you deliver?

We accept orders for delivery to UAE addresses where delivery is available at checkout.

How can I pay?

Payment methods available for your order are shown at checkout. Cash on Delivery is available only if listed at checkout for your delivery address.

How much is delivery?

Delivery is free on every UAE order. There is no minimum order value.

How long does delivery take?

Delivery estimates depend on the product, fulfilment partner and destination. Any available estimate is shown at checkout or confirmed during order confirmation.

Can I return an item?

Please contact us within 7 days of receiving your order to request a return. Items must meet the return conditions in our Return & Refund Policy; opened hygiene-sensitive products may be excluded unless damaged or defective.