Privacy Policy

Last updated: August 28, 2026

LUMORA values your privacy. This policy explains what personal information we may collect when you visit our online store, contact us, or place an order in Pakistan.

Information We Collect

We may collect information such as your name, email address, phone number, delivery address, order details, and information you provide when contacting customer support. Our website may also use cookies and similar technologies for essential store functions, analytics, and marketing where applicable.

How We Use Your Information

We use information to process and confirm orders, arrange delivery, provide customer support, communicate about your orders, prevent fraud or misuse, improve our store, and meet applicable legal or operational requirements.

Cash on Delivery & Delivery Partners

For COD orders, necessary customer and delivery information may be shared with courier or fulfillment partners so your order can be delivered and payment can be collected.

Service Providers

We may share information with Shopify and other service providers that help us operate the website, process orders, provide hosting, analytics, customer support, marketing, and delivery services. We only share information reasonably needed for these purposes.

Marketing

Where required, we send promotional communications only with appropriate consent or as otherwise permitted by applicable law. You can unsubscribe from marketing communications at any time using the available unsubscribe option.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No online system can be guaranteed to be completely secure.

Your Choices & Requests

You may contact us to ask about your personal information, request correction of inaccurate information, or ask about deletion where applicable. We may need to verify your request before taking action.

Contact

For privacy questions, contact LUMORA at support@yourclothstore.com.

This policy may be updated from time to time. Any updated version will be posted on this page.